The following are the Terms and Conditions for booking your stay at Le Presbytere. We recommend you print (download the pdf document to the right) and read them thoroughly before completing the Booking Form which we will send to you upon confirmation of your reservation.
If you have any questions at all, please do not hesitate to contact us.
All arrangements are made subject to the following Terms and Conditions. The responsibility to meet these Terms and Conditions is that of the person making the booking, and that individual is responsible (where appropriate) for all other members of their party.
The present Booking Conditions are an integral part of our Booking Form. By signing the Booking Form, The Client confirms that he/she has read, understood and accepted the present Booking Conditions.
DEFINITIONS
The Owner: The Owner of The Property to be rented as a short term holiday let
The Property: The holiday home / Gite, including gardens/ grounds / swimming pool as applicable, as designated on the Booking Form completed and signed by The Client
The Client: The person who wishes to rent The Property as a short term holiday let.
Letting Period: The period of time which The Owner accepts renting The Property to The Client
Last minute Booking: The period of time which is 10 weeks or less from the start date of the Letting Period
1. RESERVATIONS/ BOOKINGS
1.1. Bookings can only be reserved and confirmed on receipt of a completed booking form and clearing of the deposit. The deposit is 25% of the accommodation, and is non-refundable (Unless section 2.2 below applies). Bookings will be confirmed by email by The Owner.
1.2. The outstanding balance, together with the security bond of £200.00 per gite must be paid no later than 10 weeks prior to the beginning of the holiday. Failure to pay on time may result in your accommodation being re-let.
1.3. Last minute bookings will only be accepted on clearance of a single payment of the full cost of the gite/gites plus the security bond and receipt of a completed booking form.
1.4. All payments must clearly state the Booking Reference Number for identification.
2. CANCELLATIONS
2.1. Any cancellation must be in writing. We are unable to refund any monies paid in the event of the client cancelling a reservation prior to (or after) the commencement of The Letting Period. We advise you to take out appropriate insurances to cover this eventuality. The Owner will not be responsible for any form of holiday insurance.
2.2. If a booking confirmed by The Owner for some reason has to be cancelled by The Owner, The Client signing this agreement shall be notified and offered a full refund or alternative dates. There will be no liability on The Owner for the cancellation other than the repayment of monies in regard the accommodation.
2.3. If you cancel prior to the holiday arrival date you may be due a partial refund from the Owner.
The refund will depend on the amount of notice you provide as in clause 2.1 before the holiday start date.
The refund will be calculated as follows:
-
- 21 or less days’ notice – No refund due
- 22-35 days’ notice – 10% of the total accommodation cost
- 36-49 days’ notice – 20% of the total accommodation cost
- 50-63 days’ notice – 40% of the total accommodation cost
- More than 63 days’ notice – your liability to pay the balance will be waived, however, the Deposit will not be refunded. If the holiday was paid in full and more than 63 days’ notice is provided then 3/4 of the total accommodation cost will be refunded.
If a refund is due The Owner will aim to return the applicable amount within 10 working days of cancellation.
3. SECURITY BOND
3.1. The person signing this agreement must inform the agent of any breakages or damage to the property without delay.
3.2. The security bond will be refunded in full within one week of departure, less any deductions required for damage to the buildings, costs related to extra cleaning and replacing damaged property, including furnishings inside and outside the gite.
3.3. The Owner reserves the right to seek additional recourse in the event that the damage / deterioration caused to The Property by The Client exceed the amount of the security bond.
4. LETTING PERIOD
4.1. The Property will not be available prior to 4pm: arrivals prior to this time will not have access to The Property or use of the facilities unless prior permission has been given by The Owner. The Gite must be vacated by 10am on the day of departure. Late departures may be subject to a surcharge.
4.2. The owner is not liable for delays resulting from ferry or other forms of transportation.
5. OBLIGATIONS OF THE CLIENT
5.1. The Client will leave The Property in an identical condition to the condition he/she found the Property in at the beginning of The Letting Period.
5.2. All gites must be left clean and tidy with all rubbish and food removed at the end of The Letting Period. Any un-arranged cleaning, recycling and rubbish removal will result in the security bond being forfeited in full. Re-cycling rules in France are strict – The Owner will advise The Client on arrival of the requirements.
5.3. The Client shall report to The Owner or The Owner’s Agent without delay any defects to The Property or furnishings or breakdown in the equipment, plant, machinery or appliances in The Property, and arrangements for repair and/or replacement will be made as soon as realistically possible.
5.4. The Client agrees to act in such a way that he/she will not cause any disturbance to those residents in neighbouring properties. In the event of The Client causing a disturbance to the neighbouring properties, the rental will terminate without notice and The Client will leave the Property immediately at The Owner’s request. In this event, The Owner will not refund any rental monies.
5.5. Any day guests, invited by the booking party must be pre-arranged, and only by agreement with The Owner.
5.6. Subletting The Property is not permitted without The Owners express permission in writing, in advance
5.7. The Client will not leave The Property or any windows or doors open when he/she is absent from The Property during the day or night. The Pool must equally be locked when absent from the property; however, the 4 windows in the pool abri which are fixed partly open are essential for ventilation and must not be interfered with. No attempts should be made to open the other windows.
5.8. The number of people in the booking party must not exceed the total allowed in the gite, and no children, teenagers or pets are allowed.
5.9. The Clients are responsible for everyone in their party using the swimming pool: non or poor swimmers need to be supervised by a competent swimmer in the booking party at all times in the pool area.
5.10. No inflatables to be used in the pool.
5.11. The Client undertakes to allow The Owner or The Owner’s Agent unhindered access to The Property where The Client has reported any defects or reparation that is required, or where The Owner or The Owner’s Agent has reason to believe the property is being misused. The Owner or Owner’s Agent will provide reasonable notice in the unlikely event he/she requires access to The Property.
5.12. In the event of any complaint, The Client must take it up with The Owner or The Owner’s Agent immediately so that any problem can be rectified to the satisfaction of all parties. Complaints can only be accepted within 3 days of departure from Le Presbytere.
6. CLIENT’S LIABILITY
6.1. The Client must be fully insured for any loss or damage during the letting period caused by The Client either to The Property or to third parties and/or their property.
6.2. In the event that The Client does not subscribe to sufficient insurance, The Client hereby expressly undertakes to hold The Owner harmless against any claims from third parties arising in connection with The Client’s use of The Property, and to indemnify The Owner in full for any damages caused to The Property and its contents. The Client will also be liable to The Owner for any consequential damages, including, but not limited to rental losses, loss of reputation, etc.
7. INSURANCE
7.1. It is strongly recommended that The Client subscribes to comprehensive travel insurance (including cancellation and health cover), plus insurance to cover The Client’s and his/her party’s personal belongings, health etc. By accepting the present booking conditions, the Client confirms that he/she has subscribed to personal liability insurance to cover any damage which may occur during the Letting Period (whether it occurs inside or outside The Property, or to third parties). No insurance is supplied by The Owner
8. OBLIGATIONS OF THE OWNER
8.1. The Owner undertakes to make The Property available to The Client in good condition for the duration of The Letting Period.
8.2. The Owner will ensure that the keys are made available to the Client at The Letting Period start date and time.
8.3. The Owner has used his/her best endeavours to provide accurate information regarding The Property, which has been made available on The Owner’s website.
8.4. The Owner shall not be liable to The Client for any defect, problem or stoppage in the supply of any public services to The Property during The Letting Period.
8.5. The Owner shall use his/her best endeavours to remedy any breakdown of any equipment, plant machinery or appliance in The Property, its gardens, grounds or swimming pool during The Letting Period.
8.6. The Owner shall not be liable to The Client for any loss or damage to the Client’s belongings, whether due to theft, direct, accidental or incidental. Nor shall The Owner be liable for injury to the Client which may arise due to The Client’s improper use of The Property or its contents.
8.7. The Owner shall not be liable to The Client for any damage, injury or losses due to Acts of God, including, but not limited to, extreme weather conditions, riot, war, civil unrest, strikes, roadworks or any other matter beyond the control of The Owner.
8.8. If The Property is destroyed, substantially damaged or simply deemed uninhabitable by The Owner for whatever reason before the start of the letting period, The Owner will refund to The Client all sums previously paid in respect of The Letting Period. However, under no circumstances shall The Owner’s liability to The Client exceed the amount paid to the Owner for the rental.
8.9. If The Property is deemed uninhabitable during the letting period through no fault of The Client, The Owner will refund to The Client the rental paid corresponding to the remainder of The Letting Period. Under no circumstances shall The Owner’s liability to The Client exceed the amount of the rental corresponding to the remainder of the Letting Period.
9. FACILITIES
9.1. Facilities at Le Presbytere are subject to availability – no guarantees are given that every facility will be available at all times
9.2. The swimming pool is to be kept locked and each Gite has its own key and entrance. Windows should be left open in accordance with clause 5.7.
9.3. Although there is an electronically operated safe in each Gite, The Owners cannot accept any liability for damage or loss to personal belongings, in the Gite, electronic safe or from The Clients’ motor vehicles.
9.4. Prices include bed linen and indoor towels.
9.5. Towels supplied by us are not for use outside or by the pool.
9.6. There is absolutely no smoking or vaping allowed in The Property. If there is any indication of smoking in The Property the security bond will be forfeited in full.
9.7. The cost of your holiday includes the use of cooking gas, hot water, electricity and BBQ gas.
10. STATED EXCLUSIONS
10.1. Prices quoted on our website (www.gndloirgites.com) and in brochures, magazines or any other websites where our adverts appear DO NOT include the items below
10.1.1. Travel to and from the property
10.1.2. Any Insurance. e.g. travel, booking, health, accident, breakdown or cancellations
10.1.3. Heating. This may be required for some weeks in the Low Season.
10.1.4. Any food or drinks other than a small welcome hamper
10.1.5. Any additional services or products not expressly mentioned as included on this website.
11. JURISDICTION & GOVERNING LAW
11.1. The present Booking conditions and the resolution of any and all disputes arising from or in connection with the present agreement shall be governed by and construed in accordance with the laws of England